FAQ,s

Shipping destinations:

• We ship both locally and worldwide.

Shipping times:

• Orders can take up to 25 business days to be delivered to you we aim to ship within 5 business days.
• International orders have a variable shipping timeframe due to local customs requirements and shipping carrier in that country.
• Shipping time might vary depending on location, shipment method and other factors.

Shipping cost:

• Most orders will have free shipping.
• Full price will be displayed at checkout. 

You can select your preferred payment method at checkout.

• We accept secure payments for both local & international customers via Credit Cards, Debit Cards & PayPal. 

Note that additional exchange fee may apply if your currency is other than US dollars.

Your 100% satisfaction is important for us. We offer a 7-day Return & Exchange Policy:

• If a product gets damaged or was faulty upon a delivery - we offer 100% refund.
• Timing: we have a 7-day Return & Exchange Policy, since the day item was received.
• To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.
• For returns, please email namaste@mandalabloom.com with the subject 'Returns' and include your order number, name and the reason for the return.
• We will provide you with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations.
• Please note that customers are responsible for shipping costs of returned items.
• When returned item is received and inspected, you will receive a confirmation email notifying about the status of the refund.
• If the refund is approved, then it will be processed and a credit will automatically be applied to your credit card or original payment method shortly after.